Dear Mr.Green:

　　The cargo of two hundred units of your portable computers has arrived in New York.Unfortunately,however,our inspection showed that eleven units were missing their connection cords.Attached is the report made by the surveyor who inspected the cargo.As you can see from the report,the eleven cords were already missing at the time the units were packed at your factory.

　　Please send us the cords free of charge and as soon as possible,and no later than March 20.We await your favorable reply.?　　

　　Sincerely,