Dear Sirs,

　　We are very surprised to learn from your letter of December 30??th?,2006 that the green beans dispatched November 4,2006 were below the standard stipulated in the contract and that you are reserving the right to lodge a claim against us.

　　Naturally we hope that the transaction will be concluded to your satisfaction.Now that you have found the quality of the beans do not comply with that stipulated in the contract,we want to have the problem clarified without any delay.So we have sent our representative to your end to investigate the matter in detail.We would not give any comments before our representative inspects the goods.We will soon let you know the date of his visit and hope you will give him your best cooperation.

　　You may be assured that the matter will be settled in a reasonable manner to our mutual benefits.?　　

　　Yours faithfully,