服务英语·结账付款 情景对话

对话1

A: May I help you, madam?

我能帮助您吗，太太？

B: Yes. I want to buy a refrigerator, but it's too expensive. It's over my budget.

我想买一台电冰箱。但太贵了，超出了我的预算。

* * *

A: We have a convenient installment scheme, madam.

我们有一个分期付款计划，夫人。

B: Really? How does it work?

真的？是怎样的？

* * *

A: You pay down-payment of two thousand yuan, and then within a year, pay three hundred each month.

您首先支付2000元的定金，然后在一年内每月付300元。

B: That's fine. I'll take it. How long is the warranty period?

很好，那我就买下这个吧。保修期是多长时间？

* * *

A: Three years, madam. Even when the warranty expires, you can still enjoy a discount on any repairing works by presenting the expired warranty card.

3年，夫人。即使保修期过了，您仍能享有优惠的维修服务，只要出示那张已过期的保修卡就成了。

B: Great! Do you have one in light green?

太好了！有浅绿色的吗？

* * *

A: Yes, madam. Would you please fill out this form and pay the down-payment now?

有的，夫人。请您填写这份表格及支付首期。

B: (filled out the form) Here you are.

（填好表格）给你。

* * *

A: Fine. Here's your receipt, madam.

好的，这是您的收据，夫人。

对话2

C: May I help you?

您需要我的帮助吗？

S: Yes, please. How much are these things?

需要，这些东西多少钱？

* * *

C: Miss, They are 896.4 yuan.

小姐，一共 896.4元。

S: Do you accept credit card?

能用信用卡吗？

* * *

C: Sure, you can.

当然能。

S: Here it is.

给你（卡）。

* * *

C: Please enter your password.

请输入密码。

S: OK.

好的。

* * *

C: All right. Please sign (your name) here (for me).

好，请在这里签名。

S: OK. Here you go/are.

好的。给你。

* * *

C: OK. Here is your card and receipt.

好的。拿好您的卡和收据。

S: Thank you.

谢谢。

* * *

C: You are welcome, we look forward to seeing you again.

谢谢惠顾（没关系），欢迎下次光临。