★随机调查
★A lobby survey

打扰了先生，请问您有空吗？
Reporter: Excuse me, sir, do you have a minute?

嗯，我正要出门转转呢，但是我想我还是有点时间。
Lo: Well, I was just about to go out and tour around but I guess I have a minute.

太好了。我是当地一家报社的记者，我们正在做一项关于本地区宾馆质量的调查。至今为止您在这住得怎么样？
Reporter: Excellent. I’m a reporter for the local newspaper and we’re doing a piece on hotel quality in the area. How has your stay been here so far?

嗯，挺好的。我睡得很好。我只是感觉这的服务在细节上有点疏漏。
Lo: Well, it’s been alright. I slept pretty well. I just feel like there are some details missing in the service here.

请您详细点说，好吗？
Reporter: Can you elaborate, please?

嗯，我的房间有一个咖啡壶，但是却没有咖啡。还有，我的房间有一个小型的吧台，其中有饮料和小吃。但是我今天发现它们都那么贵。一瓶水就要5美元。
Lo: Well, my room had a coffee maker but there was no coffee to make with it. Also, my room had a mini bar with great drinks and snacks in it, but today I found out how expensive they all were. Five dollars for a bottle of water!

噢，我明白了。
Reporter: Oh, I see.

更糟糕的是，房间里没有免费赠送的洗发香波，也没有浴衣和拖鞋。所谓的“欧式早餐”，只是些不新鲜的谷类食品、不新鲜的奶和热橙汁。
Lo: What’s worse is, there was no complimentary shampoo, no bathrobe, no slippers. And, the so-called “continental breakfast” consisted of state cereal, sour milk, and warm orange juice.

宾馆的舒适程度怎么样？
Reporter: What about the quality of comfort in the hotel room?

挺好的。床非常舒服，床垫又好又软。但是，没有闹钟。窗外就是大马路。景色确实不好。我想每间屋子都应该有一个阳台，这样我就可以有地方呼吸新鲜空气了。没有阳台，屋子太不通风。
Lo: It wasn’t bad. The bed was very comfortable and had a nice, soft mattress. But, there was no alarm clock, and the view outside the window was of the highway. Definitely not very scenic. I think they should put balconies of each room so we have a place to enjoy some fresh air. Without them rooms are too stuffy.

好提议！
Reporter: Those are some great suggestions!