A: Good morning ,welcome to Bank of the USA. How may I help you today?
B: Hi,I need to transfer some money to another account. It’s urgent.
A: Okay, have you made a wire transfer at our bank before?
B: No. I’ve never made a transfer before.
A: It’s alright, I will take you through the procedure. Are you transferring funds to a company or an individual account?
B: A company account. I need to pay a bill.
A: Okay, I’ll need the name of the company and their bank routing number as well as their bank’s address and phone number.
B: I have all the information in this folder.
A: Well. You’ve come prepared.You have all the necessary materials so we can go ahead and make the transfer right now. It’s a simple transaction, and we can process it today.
B: Oh, that’s such a relief. I didn’t want the payment to be overdue. Thank you so much.
A: It’s my pleasure.
urgent a.紧急的
take one through 指导某人
procedure n.手续
transaction n.办理
relief n.轻松，宽慰
overdue adj.过期的，未兑的
A: 早晨好，欢迎来到美国银行，我能为你做点什么?
B: 你好，我需要将钱转到另一个账号，很紧急。
A: 好的，你以前在我们银行电汇过吗?
B: 没有，我早先没转过。
A: 好吧，我会指导你如何办手续，你是将钱转到另一个公司账户还是个人账户?
B: 公司账户，我需要付钱。
A: 好的，我要知道公司的名字和隐含开户号还有他们的银行地址和手机号。
B: 文件里有所有信息。
A: 看来你已经准备好了，你已经有必须的材料，现在我们就能转账。这是个简单的手续，我们今天就能办理。
B: 那让我感到了些宽慰。我不想付款付晚了，谢谢。
A:为你服务是我的荣幸。