1-- Excuse me. Something is wrong with my bank card. Can you help me?

2-- Yes. What's the problem?

1-- Just a mistake with my name. It should be issued as Steven, but the card is under the name "Stheven".

2-- Oh, I am very sorry about that. It's our fault. I will arrange someone to correct it immediately.

1-- OK, no problem. To err is human.

2-- Anyway, we apologize for the inconvenience we have brought you. Please just wait for a moment, and it will be fixed.

1-- Thank you very much.

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注解：
 
1.Excuse me打扰一下
2.mistake错误
3.inconvenience不便

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译文：

1--打搅了。我的银行卡出了点儿问题。你能告诉我怎么办吗？
2--好。什么问题呢？
1--就是我的名字上出了点差错。应该是“Steven” ,但卡上的 名字是"Stheven"。
2--噢，很抱歉，这是我们的失误。我马上安排人给您改过来。
1--好的，没关系。人孰无过。
2--不管怎样，我们还是得为给您带来的不便道歉。请稍等，马上就会处理好。
1--非常感谢您。