2-- Well, all right. There are four points you should keep in mind when you file documents, information and other things.
 
1--What are they?
 
2-- They are: keep the documents in chronological order, remove all the chips and pins, punch the documents evenly and place them in the folder.
 
1--And what is the most important point?
 
2-- You should always remember that one customer on file is the rule.
 
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注解：
 
1.concerned关注的   
2.chronological按时间顺序的     
3.documents文档
 
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译文：
 
1--请问一下，归档文件的时候要注意哪些东西？
2--恩，对的，在整理文档，信息和相关东西的时候，要注意四点。
1--哪四点？
2--就是：按时间顺序来整理，将所有的书签和别针拿掉，将所有的文档平放，整理到文件夹中。
1--最重要的是哪一点呢？
2--要记得顾客的档案是最重要的。