1-- Hi, I need to speak with the manager, please.
 
2-- Yes, this is the manager. How may I help you this morning?
 
1-- We are having problems getting into our apartment.
 
2-- Is this the first time that you have tried this key since I gave it to you?
 
1-- Yes, this is the first time that we have tried this key.
 
2-- Does the key go into the lock okay?
 
1-- It fits in the lock just fine.
 
2-- Let’s try it one more time. Just try to gently slide the key in the deadbolt and turn it to the right.
 
1-- It still doesn’t work.
 
2-- I will come up to help you right away. I’ll bring another key to try.
 
===================================
注解：
 
1.manager经理
2.first time第一次    
3.gently缓慢地
 
===================================
译文：
 
1--你好，我需要和经理通话。
2--我是经理，今早为你做点什么？
1--我们进不去公寓了。
2--这是我给你钥匙后，你第一次用钥匙吗？
1--是的，这是我们第一次用钥匙。
2--钥匙和锁吻合吗？
1--很吻合。
2--再多试一下。将钥匙缓慢地插入到锁扭里，向右转。
1--仍然没用。
2--我会马上来帮你。我会另带把钥匙试试。