1-- Hi Steve. What do you think of the new supplier?
 
2-- We haven't had any problems so far. They offer a 24-hour technical back-up service. We've called them in three times this month. They always arrive within a couple of hours.
 
1--That's good service. Do we have to pay extra for that?
 
2--No. There's no call-out fee. It's included in the annual service contract.
 
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注解：
 
1.supplier供货商
2.technical技术的
3.call-out上门服务
 
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译文：
 
1--你好史蒂夫。你认为这个新的供货商如何？
2--到目前为止没有什么问题。他们提供24小时技术支持服务。这个月我们给他们打过3次电话。他们总是几个小时内到。
1--服务不错。对此我们需要额外付费吗？
2--不用。这没有呼叫费用。这包含在服务合同里面。