Conversation 1

A: Hello, Rainbow Bookshop.

B: Oh. Hello. I’d like to speak to Jeanie, please?

A: May I ask who’s calling?

B: It's Catherine Becker.

A: I’ll put you through. Sorry, the line is busy at this moment,could you like to hold on or should I ask her to give you a call.

B: I’d rather not wait. Would you mind taking a message?

A: No, not at all. Go ahead.

B: Could you ask her to call me on 93857654.

A: No problem, 93857654.

B: Yes. That’s right. Thank you.

A: I’ll pass it on in order to call you.

B: Ok, thank you. Bye.

Conversation 2

A: Do you hear my speaking, please?

B: This is John Smith, is that Mr. Broken.

A: Sorry, Mr. Broken is not at home now.

B: Will he be back soon?

A: I’m afraid he will be back into this afternoon.

B: Could you take a message?

A: Certainly.

B: Please tell him to call me at my hotel. That’s urgent. Thank you.

A: You’re welcome.

Conversation 3

A: This is Down, Robert Down from Taiwan. I’d like to speak with your director.

B: Mr. John is out right now. May I take a message?

A: Yes. Could you ask him to call me at the hotel? Room number: 579.

B: Certainly, Mr. Down.

Conversation 4

A: Accounting department.

B: May I speak to Mr. Wang?

A: I’m sorry, he is just out for lunch.

B: What time you expect he will be back.

A: Around one clock. Would you care leaving a message?

B: Well, would you ask him to call me back?

A: Certainly, can I have your name and number?

B: My name is Jean, and my number is 49420190.

A: Jean and 49420190, thank you for calling, I’ll give Mr. Wang your message soon he comesback from the lunch.

Conversation 5

A: Hello.

B: Hello. Is Mrs. Liu there?

A: No, she is out this moment, can I take a message for her?

B: Yes. This is Wang Yangbo. I was going to pick up at 6 this evening, but I’ll be a little late. Couldyou tell her I won’t be there until 6:30?

A: Ok. I’ll tell her about that.

B: Thank you very much.

A: You’re welcome.