Conversation 1

A: Advanced reservation. Can I help you?

B: Yes. I’d like to change my reservation.

A: Your name, please.

B: It’s Tom spike. T-O-M-S-P-I-K-E.

A: Yes, you‘ve booked double room for Mr. and Mrs. Smith from 11 to the 15.

B: Oh, yes, but their plane is late. They won’t be there on 11.

A: And now you want to change your booking, do you?

B: Yes, could I change my reservation from the 11 to the 13.

A: Of course, anything else, sir?

B: Oh, yes, actually, it’s for a couple and their little daughter, Linda, and is there extra charge forchildren?

A: If the child is under 16, and I’ll put another extra bed in the room, the charge is 10 dollars pernight.

B: Ok, thank you. Goodbye.

A: You’re welcome.

Conversation 2

A: Taxi service here, can I help you?

B: Yes, please. I’d like a taxi in about 10 minute’s time.

A: Ok, where are you going from?

B: I met the Friendship Hotel, my name is Tina Jason

A: Well, there’s about 15 minutes’ way.

B: Yes, that will be fine.

A: .Where are you heading for, Mrs. Jason?

B: I want to go to the airport.

A: What’s your airplane’s time?

B: 11:30. I’m catching the plane to Hong Kong.

A: Right. Could you wait on the entrance of the hole man.

B: All right, I’ll be there. Let me see that be 10:50.

A: Yes, ok. 10:50, I’ll be right over.

B: Thanks. Goodbye.

A: Goodbye.

Conversation 3

A: Good morning, can I help you?

B: Good morning, I’d like to make a reservation to Guangzhou for next second.

A: Just wait a minute, please. I’m sorry sir, there is no ticket available on that day, but we have fivefor Guangzhou the next day.

B: May I inquire about the departure time?

A: 9:12 flight the morning, and 14:00 the afternoon.

B: When will the plane reach the morning flight?

A: At 6:15.

B: Ok, I’d like to book a ticket for this one.

A: All right sir, please retaken from your ticket no later than 12 noon two days before the flight.Otherwise your reservation will automatically be canceled.

B: Yes, I know, what’s the fee?

A: it’s 1200 RMB not including ground transportation fees between the airport and downtown.

B: I see. It will be doubled for the round trip.

A: Right sir, and please not forget to bring a village travel document with you when you buy thetickets.

B: I will.

Conversation 4

A: Advanced tickets for Starwall are still available?

B: What day, sir?

A: 31 this month.

B: Let me see. That Saturday isn't in. I’m sorry all the tickets that day have been sold out.

A: That’s too bad. How about the following Saturday, June, 7th.

B: Just a minute. Yes, tickets are still available for June, 7th.

A: Well, when can I reserve seats?

B: Please come in for the tickets reservation in this theatre on advanced sales window 11:3 in themorning and 6:30 in the evening.

A: All right. I’ll be there around noon tomorrow.

B: Thank you.

Conversation 5

A: Beijing theatre. May I help you?

B: Yes, I would like to reserve a seat for your circus show. Do you have a reserved seat fortomorrow evening?

A: No, tomorrow seats are sold out. You might ask ticket broker.

B: What? Ticket broker, where can I find him?

A: There’s usually one around your hotel, you can ask for them to buy one.

B: By the way, what time the show will begin?

A: It begins at 7p.m.

B: Thank you for your information.