Dear Mr. Steele,

亲爱的史帝尔先生：

Please accept our profound apologies for the late delivery of goods to your company.

对于延迟寄送贵公司货品一事，请接受我们深深的道歉。

The delay was due to a mix-up at our freight company, and we will make sure we work with those who can ensure that all delivery deadlines are met in the future.

此次延迟是由于运输公司出现了纰漏。今后我们一定会与那些能够守时的运输公司来合作。

We hope that you will forgive us our unintentional mistake and continue to purchase items from us.

希望您能原谅我们无心的错误，并继续购买我们的产品。

Truly yours,

PL Co.

PL 公司 谨上