A:早上好，我能和史密斯太太讲话吗?
B: Speaking please.This is Mrs. Smith.
B:请讲。我就是史密斯太太。
A: Oh,hello. Mrs. Smith.I'm market surveyor from China Anycal You bought a cellular phone from our company on August 14'h didn't you?
A:你好，史密斯太太。我是中国i星公司的市场调查员。你在8月14日购买了我们公司的一部手机，对吗?
B: Yes.that's right.
B：是的。
A: What do you think of it since you've started to use it?
A:从开始使用，你觉得它怎么样啊?
B: Er. . . Generally speaking.it's not bad.
B:恩，总体来说，还不错。
A: Any suggestions for us"
A:有什么建议吗?
B: Hmm. . . The battery of this cellular phone seems to be exhausted quite easily. Yesterday I made three calls. no more than 60 minutes.and it ran out. How surprising !
B:嗯……这部手机的电池好像一下子就用完了、我昨天打了三个电话，总共通话时间不到60分钟，就没有电了，真是奇怪。
A: l'm sorry to hear that. For this problem.we'II send an engineer to your home within two couples of days to fix that.ls that OK?
A:我很抱歉听到这个消息。我们将在四天之内 派一名工程师到你家去解决这个问题，行吗?
B: Very good.Thanks.l'm looking forward to that.
B:太好了，谢谢。我很期待。
A: Thank you very much for your precious advice. We'II do as much as we can, Bye.
A:谢谢你对我们产品的支持，我们将竭尽全力尽我们所能。
B: Bye.
B;再见。
