2018商务英语初级写作范文：为再次寄错商品规格致

Dear Mrs.Green:

　　Six 48-inch Victory fans are on their way to you.I know because I saw them loaded on the truck.

　　By this time you must think we take special delight in mixing up your orders—two careless errors in a row.I suppose,judging from these mistakes,if we had had a fourth sweep dimension we would have sent that before getting your order right!

　　It’s embarrassing to inconvenience any customer,but unforgivable when that customer is so highly valued as you.Red-faced and contrite,I ask your forgiveness and offer you my personal assurance of better service in the future.

　　Thank you for your patience,and best personal regards.?　　

　　Sincerely,