To:Julie Oliver,Managing Director

　　From:Alexander White,Training Manager

　　Date:16 September 2006

　　Subject:Provision of in-house training courses

　　1. Introduction

　　The purpose of this report is to examine the feasibility of holding all training courses in-house.External training providers were consulted,estimates of training costs were received,and comparative costs examined.Questionnaires were completed by 80 employees from four departments and 10 of the respondents were interviewed by members of the training department.

　　2.Advantages

　　2.1?Following consultation with four of the company’s regularly-used external training providers,it was calculated that in-house training would ?reduce? the present cost by 26% in the first year.

　　2.2?It was felt by 65% of the staff that training courses could be better ?designed? to suit the specific needs of the organization,and therefore bring benefit to the company as a whole.

　　2.3?45% of those who responded to the questionnaire felt that they were more likely to participate in training courses if they were held on-site.

　　3.Disadvantages

　　3.1?Some respondents,particularly in the sales department,expressed concern that valuable business contacts arising from external training courses would be lost if all training was held in-house.

　　3.2?Some training needs are very specific,and may only be required by one or two staff members.It was felt that these could not always be met by in-house training courses,as the necessary expertise could not always be brought in from outside.

　　3.3?Participation in external training courses is seen by 30% of respondents as a perk of the job,and it was felt that this motivational factor would be diminished with the provision of all training in-house.

　　4. Conclusions

　　As a result of an analysis of the advantages and disadvantages of providing all training in-house,the following conclusions can be drawn:

　　Considerable savings will be made in the immediate future if in-house training courses are introduced.

　　The staff response is favourable overall,particularly at higher levels of management,though in some departments the loss of external training courses is seen to be a real disadvantage,with the loss of business contacts.

　　While many employees feel that in-house training is a positive move and is likely to increase participation,30% regarded it as a loss of a perk.

　　5. Recommendations

　　In-house training courses should be introduced where a significant number of participants are required to attend.

　　Where there are fewer than five participants,external courses should be an option.? Staff should be consulted regularly as to the level of satisfaction with in-house? training courses,and feedback regarding motivational factors should be addressed.