服务英语·提供向导 情景对话

对话1

A: Excuse me, could you tell me where the sports department is?

劳驾，请问体育用品在几楼？

B: It's on the 5th floor. You may take the escalator.

在五楼，你可以乘坐电梯上去。

* * *

A: Thank you. By the way, how can I find the toilet?

谢谢你，顺便问一下，男士洗手间在哪？

B: Take a left turn, then go straight on. It's on your right hand side, you will not miss it.

请向左转，然后笔直向前走，它就在你的右手边，你不会错过的。

* * *

A: Thanks a lot.

谢谢。

B: You are welcome.

别客气。

对话2

A: Where is the children's wear department?

请问童装部在哪里？

B: It's on the fourth floor, sir.

在四层，先生。

* * *

A: Do the elevator stop at the fourth floor?

有电梯到吗？

B: Yes. The elevator is over there.

有，电梯就在那边。

* * *

A: Is there any public telephone here?

这儿有公用电话吗？

B: Yes, it's around that corner next to the cashier's.

有的，就在那个角上，收款台旁边。

* * *

A: And where can I buy switch?

我在哪里可以买到插座？

B: You can find it on the third floor.

在第3层。

* * *

A: How can I get there?

怎么上去？

B: Please go ahead and take the escalator.

你可以往前走，然后乘坐自动电梯。

* * *

A: Thank you very much. You've been so helpful.

谢谢你，你真乐于助人。

B: You're welcome, sir.

别客气，先生。