2--This is Tech Support, how may I help you?

1--I am having problems with my Internet service.

2--What seems to be the problem?

1--None of my wireless devices are connecting to the Wi-Fi.

2--I see. Have you tried disconnecting and reconnecting the modem?

1--No, how do I do that?

2--Simply unplug the modem for fifteen seconds.

1--Alright. I plugged it in again.

2--Are all of the lights back on the modem?

1--Yes, they're all green!

2--Your devices should be able to connect easily now.

1--Oh, they're working perfectly! Thank you!

===================================
注解：
 
1.connect连接
2.disconnecting断开
3.reconnecting重新连接

===================================
译文：

1--你好，技术支持请联系我。

2--这是技术支持,有什么我可以帮你吗?

1--我的互联网服务有问题。

2--什么样的故障呢?

1--我的无线设备都无法连接到无线网络。

2--我明白了。你有试着断开和重新连接调制解调器吗?

1--没有,我该怎么做?

2--只需要拔掉调制解调器15秒。

1--好的。我又把它插回去了。

2--所有的调制解调器灯又都亮起来了吗?

1--是的，他们都是绿色的！

2--你的设备现在应该能够轻松地连接。

1--噢，它们可以正常工作了！谢谢你！