1-- I'd like to exchange this DVD player.
 
2-- Of course. Do you have your receipt?
 
1-- Here it is.
 
2-- Now, could you tell me why you want a different one?
 
1-- It refuses to play my DVDs.
 
2-- That's strange. Let me get you a new one.
 
1-- All my friends tried to get it to work.
 
2-- I hope this one works better for you.
 
===================================
注解：
 
1.exchange更换  
2.receipt收据        
3.refuses to拒绝   
 
===================================
译文：
 
1--我想换掉这台DVD机。
2--当然可以，你有收据吗？
1--给您。
2--你能告诉我为什么想换机器吗？
1--机器不能播放碟片。
2--这很奇怪。我给你换台新的。
1--我所有的朋友都想让DVD正常播放。
2--我希望这台机器能为你更好地播放碟片。