2-- I am the assistant manager. Is there something I can help you with?
 
1-- The key you gave us to our apartment doesn’t seem to be working.
 
2-- Did this key work okay for you before?
 
1-- We were using my roommate’s key before and never really tried this one.
 
2-- Does the key seem to belong in that lock?
 
1-- It doesn’t really fit at all.
 
2-- Try putting your key in the top lock one more time and turn it to the right.
 
1-- It works now, but it didn’t work before.
 
2-- We have been having trouble with that lock. I will call a locksmith right away.
 
===================================
注解：
 
1.assistant助理  
2.roommate室友     
3.locksmith锁匠
 
===================================
译文：
 
1--早晨好，我想和经理通话？
2--我是助理经理，我能帮你做点什么？
1--你给我们的公寓钥匙打不开门。
2--以前钥匙能打开吗？
1--我们早先用过室友的要是，但没用过这把。
2--钥匙和锁吻合吗？
1--不太吻合。
2--再次将钥匙插到底，向右转动。
1--打开了，但是早先不管用。
2--那个锁头有些问题，我会马上给锁匠打电话。