One of my co-workers, Betty, was retiring this month after working for the company 23 years. I was put in charge of planning a retirement lunch in her honor at a restaurant nearby. The company was picking up the tab and it was up to me to set a day and time. After asking the people in the department and finding out their availability , I called the restaurant to make areservation.
Manager: Bruno's.
Jeff: Hi, I'm calling from Nika Corporation. We would like to hold a business lunch at the restaurant.
Manager: Oh, certainly. I'm Linda, the manager. I can help you with that. How many will there be in your party ?
Jeff: There will be about 18 people.
Manager: Okay. For a party that size, we have a separate banquet room in the back.
Jeff: Is there an extra charge to reserve the room?
Manager: No, as long as you can guarantee at least 15 guests, there is no extra charge.
Jeff: That's great. I'd like to go ahead and reserve the room, then, for Friday, December 2, at around noon. This is a retirement party and we’d like to bring a cake for the guest of honorand some bottles of champagne. Will that be acceptable?
Manager: The cake is no problem at all, but we do charge a corkage fee of $15 a bottle for anyalcohol not purchased from the restaurant.
Jeff: Oh, that's fine.
Manager: Great. I have the banquet room reserved for a luncheon for Nika Corporation on the 2nd of December. May I have your name and contact information?
Jeff: Sure. I'm Jeff McQuillan and my number is 323-555-6840, extension 42 .
Manager: Thanks, Mr. McQuillan. I'll give you a call a week in advance to confirm thearrangements .
Jeff: Sounds good . Thanks for your help.
Manager: Thank you for choosing Bruno's. We look forward to seeing you on the 2nd.
Script by Dr. Lucy Tse