拉近客户关系——工作午餐 The Working Lunch
教程:商务英语职场王  浏览:375  
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    工作午餐 The Working Lunch

    商业午餐是一个在非正式的环境中和客户互相了解(get to know each other)的过程,双方聊生意、拉近感情,建立更深入的往来联系(build a relationship)。

    提出邀请

    虽然是非正式的午餐,事先还是要向客人提出邀请,问客人爱吃什么,什么时间方便就餐。

    ☉Let’s do lunch。

    我们一起共进午餐吧。

    ☉What’s your favorite food?

    您最喜欢吃什么?

    ☉Are you a vegetarian?

    你是素食主义者吗?

    ☉What about(cuisine),would that be alright for lunch?

    觉得(菜系名)作为午餐怎么样?

    ☉Can I meet you for lunch this afternoon?

    今天午后,我能和您共进午餐吗?

    ☉Let’s go over things at lunch.

    吃午餐的时候,我们再探讨。

    ☉We can talk more about it over lunch.

    我们吃午饭的时候再聊。

    气氛

    在进餐过程中要关闭手机。你需要做的一件很重要的事情就是倾听,但也不能只听不答,共同点或相异之处都可以是深化话题的契机。可以用一些比较私人的问题活跃气氛(ice-breaking),例如:“您是在哪里长大的?”

    ☉Where did you grow up?

    您是在哪里长大的?

    ☉What do you think of……?

    对于……您怎么看?

    ☉Tell me more about……

    再告诉我一些有关……

    ☉Have you always……?

    您总是……

    ☉I wanted to ask your opinion about……

    我想知道您对……的想法。

    点菜

    点菜时要询问客人的喜好和禁忌,避免点那些容易溅汁的食物(messy foods)。不要以为所有的外宾都喜欢西餐,如果能介绍一些他们不熟悉的美味也是一个很好的选择。不过要事先告诉他们菜的成分,如果他们面露不悦,就不要勉强。点菜时不能犹犹豫豫,反复改动。此外,应当避免喝太多酒(excessive drinking)。因为午餐还是在谈生意的过程中。

    ☉Shall we order the fish?I love lobster, but I’m afraid it might be too messy.

    我们可以点鱼吗?我很喜欢龙虾,但是我担心会溅汁。

    ☉The Peking Duck here is excellent.Should we give it a try?

    这里的北京烤鸭非常棒。我们要尝尝吗?

    ☉Let me suggest the pasta primavera.It’s delicious.

    我给您推荐素菜面。非常好吃。

    ☉Do you like eggplant?We could order stir-fried vegetables.

    你喜欢吃茄子吗?我们可以点些炒素菜。

    ☉Would you like a knife and fork?Or would you rather use chopsticks?

    你想要刀叉还是筷子?

    ☉I was thinking of trying the new Thai restaurant.Does that sound appealing?

    我想试一下新开的泰国餐厅。你有兴趣吗?

    ☉Would you rather have Chinese or Western food?

    你喜欢吃中餐还是西餐?

    买单

    你要坚持为午餐买单(pay for lunch)。也要注意一些情况,如女士付钱(pick up a tab)会让一些男士感觉不舒服;有一些公司禁止员工接受请客(being treated for meals)。无论如何,都不应在付账时争来争去。

    A:Here's the check……

    B:Oh, I'll get it. After all I can put it on the company expense account.

    A:No, I insist.Today is my treat.

    A:账单在这里……

    B:我来吧。我可以把它归入公司的支出账上。

    A:别,我来吧。今天我请你。

    A:Well, before we go, I'd like to show you a copy of our sales report. Can we take a look together?

    B:Sure, let's have a look.

    A:好的,走之前我给您看一下我们公司的销售报告复印件。我们一起去看看吧?

    B:好的,我们一起去看。

    总结

    在觥筹交错之间,人与人之间很容易拉近距离。工作餐吃什么是次要的,谈什么才是主要的。要让客人吃好喝好,还要加强彼此的信任。

    Words 单词表

    adventurous冒险

    appealing吸引人的

    aspect方面

    eggplant茄子

    excellent棒极了

    involvement参与

    Italian意大利的

    liability责任义务

    pasta面食

    Peking Duck北京烤鸭

    rather宁愿

    review复审,评估

    sales report销售报告

    stir-fried炒的

    suggest建议

    vegetarian素食主义者

    Phrases 短语表

    a little more familiar更熟悉一点

    around the corner拐角处

    thinking(of doing sth)考虑(做某事)

    catch(sb)碰上(某人);赶上(某人)

    do lunch共进午餐

    down the street沿着街

    from a……standpoint从……观点来看

    go into(a field)从事(领域)

    go-ahead请吧

    it's a date就这么定了

    move forward往前挪,移动

    be a big(sth)fan对……迷恋

    pizza place比萨店

    pose a liability构成法律责任

    sound appealing听起来有吸引力

    实景对话1

    A:Joan, I was hoping to catch you this afternoon. Let's do lunch.Do you have time?I was hoping to review our sales report.

    B:Today?Yeah, I guess I have time.

    A:Great!What's your favorite food?I was thinking of trying the new Thai restaurant around the corner. Does that sound appealing?

    B:Thai?Well, I might not be that adventurous. Also, I'm not a big meat fan.

    A:Are you a vegetarian?I didn't realize that. Well, we can try something a little more familiar. Would you rather have Chinese or Western food?

    B:What about Italian, would that be alright for lunch?There's a pizza place just down the street.

    A:Sounds great. I'll meet you there in about an hour?

    B:It's a date.

    A:琼,我想今天下午去找你。我们共进午餐吧,你有时间吗?我一直希望能够评估一下我们的销售报告。

    B:今天?行,我想我有时间。

    A:太好了!你喜欢吃什么?我想去试一下拐角那家新开的泰国餐厅。你有兴趣吗?

    B:泰国菜?嗯,我不是那么有冒险精神。当然,对肉食我也不那么迷恋。

    A:你是素食主义者吗?我都不知道。那我们就去熟悉的地方吧。你喜欢吃中餐还是西餐?

    B:意大利餐作为午餐行吗?这条街就有一家比萨店。

    A:听上去不错。我一个小时后在那里等你?

    B:就这么定了。

    实景对话2

    A:Let me suggest the pasta primavera. It's delicious.

    B:Thank you.I actually prefer Chinese food, though.

    A:Well, the Peking Duck here is excellent. Should we give it a try?

    B:Sounds good. Do you like eggplant?We could order stir-fried vegetables.

    A:Good.Let's get that too.

    B:So tell me more about the Martin account. What are the current developments now?

    A:We have already received the go-ahead to move forward. Actually, I wanted to ask your opinion about the legal aspects.

    B:Shoot.

    A:Well, do you think that our involvement poses a liability for the company?

    B:From a legal standpoint, no.

    A:Have you always wanted to go into law?What do you think about the place law plays in today's business world?

    A:我向您推荐素菜面,非常好吃。

    B:谢谢。我还是比较喜欢中餐。

    A:好的,这里的北京烤鸭非常棒。我们要尝尝吗?

    B:听上去不错。你喜欢吃茄子吗?我们可以点些炒素菜。

    A:好的,我们也点那个。

    B:告诉我一些关于马丁账户的情况吧。现在有什么新的进展吗?

    A:我们已经得到了进一步发展的许可。事实上,我想问一下你在法律方面的想法。

    B:说吧。

    A:好的,你觉得我们的介入会不会构成公司的法律责任?

    B:从法律的角度来说,不会。

    A:你一直都从事法律行业吗?你觉得法律在当今的生意圈里起着什么样的作用?

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