服务英语·结账买单 情景对话
1. 结账打包带走
W=Waiter (服务员) C=Customer (顾客)
W: Are you through with your meal?
你们吃完了吗?
C: Yes, we are. Could we have the check, please?
吃完了。请拿账单来。
* * *
W: Here is your check, 86 dollars in total. I can take care of it when you're ready.
给您,一共86元。如果你们要付账,我可以帮你们拿去结账。
C: Do you accept cheque?
你们收支票吗?
* * *
W: No, I'm sorry, we don't. We accept credit cards and cash.
对不起,我们不收。我们只收信用卡和现金。
C: Well, I don't have any cash with me. So I'll have to pay by credit.
我没带现金。我必须用信用卡结账了。
* * *
W: Thank you, I will be right back.
谢谢你,我马上就回来。
C: Oh, please wait for a minute. I want to take home the left overs.
请稍等一会。我想把剩下的食物带走。
* * *
W: I see. I will bring some food boxes for you.
我明白。我会为您拿一个打包盒。
C: Thank you.
谢谢。
2. 具体解释账单
W=Waiter (服务员) C=Customer (顾客)
C: Could we have our bill, please?
请拿账单,可以吗?
W: Sure, sir. How would you like to have your bill, a bill for three or a bill for each?
好的。请问你们要怎么结账?三人合起来结还是分开结?
* * *
C: A bill for three, please.
合起来结。
W: Here's your bill, sir. It's eighty-seven dollars. Please have a check on it.
这是您的账单,先生。共87元。请核对。
* * *
C: Would you mind explaining this to me? What is No.4?
你不介意给我解释一下吧?第四项是什么?
W: Of course, not. Let me see... No. 4 is the main course and it is 38, not 33.
当然不介意。让我看看······ 第四项是主菜,是38元,不是33元。
* * *
C: I see. Is service charge included?
我知道了。服务费包括了吗?
W: Yes, the service charge is 15%.
包括了。服务费是15%。
* * *
C: All right. Can I pay with my credit card?
好的。我能用信用卡付吗?
W: I'm sorry we don't accept credit cards.
对不起,我们不接受信用卡。
* * *
C: Oh, I'm sorry to hear that.
噢,那太遗憾了。
W: But we accept checks.
但我们接受支票。
* * *
C: Good. We will pay the bill by check.
好吧。那我们就用支票支付吧。
W: OK.
好的。
3. 账单出错
W=Waiter (服务员) C=Customer (顾客)
W: What can I do for you?
有什么需要帮助的吗?
C: Hello, can I have my bill?
你好,请把我的账单拿过来好吗?
* * *
W: Sure, just a moment. How would you like to pay?
好的,请稍等。您想以何种方式付款呢?
C: Do you accept credit cards?
你们接受信用卡吗?
* * *
W: I'm sorry we don't accept credit cards.
对不起,我们不接受信用卡。
C: I'll pay in cash then. Can I pay here?
那我就付现金吧。可以在这儿付账吗?
* * *
W: Yeah, of course.
好的,当然可以。
C: Can we take a look at our bill first?
我们能先看一下账单吗?
* * *
W: Yes, I will bring it to you right now.
可以,我现在就去把它拿过来。
C: I think there is a mistake in the bill.
我觉得账单上有一些错误。
* * *
W: Let me see. I am very sorry, sir. I have taken the wrong bill, and I will change it now.
让我看一下。很抱歉,先生,我拿错账单了,我现在就去把您的账单给拿过来。
C: Take care of it next time.
下次小心点。
* * *
W: I will. Could you check it again?
我会的。可不可以麻烦再确认一次账单?
C: This is our bill. By the way, we like to pay separately.
这次对了。顺便说一下,我们想要分开算账。
* * *
W: OK, everyone should pay 68 yuan.
好的,每人应付68元。
C: Here you are. May I have the receipt, please.
这是钱,请给我收据。