服务英语·洗衣服务 黄金句
1. 洗衣服务介绍
1) If there's anything to be washed, just leave it in the laundry bag in your room.
如果您有衣物要送洗，只要把它放在您的房里的洗衣袋里就行了。
2) Washing handed in by 9:30 a.m. will be returned to you before 5:30 p.m. on the same day.
早上9：30以前送去洗的衣服，当天下午5：30以前能送回来。
3) If we receive your laundry before 3 p.m., we will give it back to you by noon the next day.
如果您的衣服是下午3点送洗的，我们将在第二天中午前把您的衣服送回给您。
4) Will you please fill in this laundry sheet?
你将这张洗衣单填写一下好吗？
5) What color do you want your coat dyed into?
您想将你的大衣染成什么颜色？
6) The laundry rate chart is contained in the stationery folder in your dresser's drawer, sir.
洗衣价目表放在您梳妆台抽屉的文具夹里，先生。
7) If you have some laundry to be washed, just leave it in thelaundry bag. The laundry bag is hung behind the bathroom door.
如果您有衣服要洗，请放在洗衣袋里，洗衣袋在浴室门的后面挂着。
8) We have a special 4-hour laundry service.
我们有4小时特别洗衣服务。
9) If you are in a hurry, we have a two-hour quick service.
如果您很急，我们有2个小时加急服务。
10) We will deliver your laundry within 4 hours at 50% extra charge.
我们在4小时之内将衣服送给您，并加收50％费用。
11) Is this for washing, madam?
女士，这是要洗的衣服吗？
12) Is this for dry cleaning, sir?
先生，这衣服要干洗吗？
13) When do you need them back?
您想什么时候返回？
2. 客户要求及回应
1) You can't wash the silk shirt in the machine.
你不能在洗衣机里洗真丝衬衫。
2) You must do it by hand.
你必须用手洗。
3) I'd like to know about your laundry service hours.
是的，我想了解你们的洗衣服务时间。
4) Would you please send someone to room 502 to pick up some laundry?
您可以派人到502房间来取一下我的送洗衣服吗？
5) Yes, sir. The room maid will be there in a few minutes.
好的，先生，服务员过几分钟就到您的房间来。
6) I have some shirts to be washed.
我有一些衬衫要洗。
7) When do you need them, sir?
您什么时候需要取回，先生？
8) Will tomorrow morning be all right?
明天早上送给您，行吗？
9) That'll be fine, but I have a suit that I would like to be pressed before 7:00 this evening.
可以，不过我有一套衣服想在今晚7点前烫好。
10) I am sorry. It won't be possible.
对不起，恐怕不行。
11) Housekeeping, may I come in?… Can I help you?
客房服务，我可以进来吗？……有什么可以帮您的吗？
12) The laundry form is in the drawer of the writing desk.
洗衣单放在写字台的抽屉里。
13) Do you want these shirts starched, sir?
您想要这些衬衣上浆吗，先生？
14) I'd like this sweater to be washed by hand in cold water, it might shrink otherwise.
这件毛衣要放在冷水中用手洗，否则它会缩水的。
15) By hand in cold water, I see.
用冷水手洗，我明白了。
16) Could you send someone to pick up my laundry, please?
您能派人来取一下我的送洗衣服吗？
17) Certainly, madam. But I'm afraid it's too late for today's laundry. We can deliver it tomorrow around 4:00 p.m..
当然可以，太太，不过恐怕今天洗衣太晚了，我们可以明天下午4点前送回来。
18) May I know your room number, please?
请告诉我您的房号，好吗？
19) Could you leave your laundry on the bed if you are going out, sir?
如果您要外出，先生，请您把送洗的衣服放在床上好吗？
20) I'd like this garment dry-cleaned, please.
我想把这件衣服干洗一下。
21) We don't have the facilities and we cannot take responsibility for any damage.
我们没有这方面的设施，而且我们对任何损坏不负责任。
22) I'm sorry we couldn't help you, madam.
非常抱歉，我们帮不了您。
23) Do you have a mending service for clothes?
你们有织补衣服服务吗？
24) I'm sorry, sir. We can mend a seam but not a hole.
对不起，先生，我们可以补裂缝，但不能补洞。
25) There is a stain on this jacket. I'd like it to be removed before it's dry-cleaned.
这件夹克上有污迹，我想在干洗前先去掉它。
26) What kind of stain is it, sir?
是哪种污迹，先生？
27) I spilled some sauce on it.
我把酱汁洒在上面了。
28) We will do our best to remove the stain, but we cannot guarantee the result.
我们将尽力去掉这块污迹，但我们不能保证肯定可以去掉。
29) For laundry service, please dial 101 and you will get the housekeeping.
需要洗衣时，请拨101，那是客房部。
30) There is an extra charge of 50% for quick service.
快洗服务要额外加收50％费用。
31) There is a hole in this coat, please mend it for me.
衣服上有一个洞，请代为织补一下。
32) I don't think it will look nice after mending, because the hole is too big.
这个洞比较大，织补后不一定能好看。
33) Your coat has been mended, is it all right?
您的衣服已织补好了，您看是否满意？
34) It's very well done, indeed, thank you.
织补得很好，谢谢。
35) There is a button missing on my coat, can you sew on a button for me?
我掉了一个扣子，你能帮我配一个吗？
