VOA商务英语第29课
教程:VOA商务英语  浏览:2184  
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    T: Ms. Tade

    H: Mr Hell

    W: Waiter

    T:This is a good place to see custom service in action.

    H:This is a coffee shop, I runned a Department store.

    T: Service is Service.Whether sell sandviches or dresses.

    W: Ready to order?

    T:We don't have menus.

    W:Hand on ,I'll be back .

    H:We've been here for 10 minutes, and no manus. Let's get out of here.

    T:Not satisfy with the service.Take your business elsewhere.

    H:Let's hope the service in this coffee shop is better.

    T:If not there is another one across the street.

    W: Hi how are you today?

    T: Fine thanks. What's good today?

    W: Everything is good here.

    What are you in the move for?

    T:I think a sandwich.

    W:There is special sandwich menu on the wall.

    H:Can I have my sandwich on toasted bread?

    W:Of course.You can have on anyway you wanted.

    T:See the difference between the two service?

    H:Like night and day.

    T:AT the first coffee shop we were the intrusion.

    H:At this coffee shop, we were valuable customers.

    T:That's what customer want to be.A valuable one.

    H:The customer is king.

    T:The customer is always right.

    H:Maybe better custom service is answer to my problem.

    W: Do you think we need more help?

    D: We certainly do!

    Absolutely.

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