2--Yes, I would like to return these slacks.
 
1--Alright. Do you have your receipt?
 
2--Yes. Here it is. I bought them last week.
 
1--And why are you returning them?
 
2--I bought them to go with a blouse of mine. But they don't really match.
 
1--I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.
 
2--Yes, they were thirty percent off.
 
1--I'm sorry, but we don't allow returns on sale items.
 
2--I know many stores have that policy. But I have returned sale items here before.
 
1--I'm sorry, but we usually don't do it. it is our policy.
 
2--I just bought these slacks a week ago. And I am a regular customer here. Can you make an exception this time?
 
1--Well. Let me talk to the manager for a moment. Madam, the manager says can do ii this time.
 
2--Good. I'm a regular customer here. I am glad you can make an exception for me.
 
1--Please show me your receipt again.
 
2--Here it is.
 
1--I will have to give you store credit, Mad am. If you find something else you like in the store, you can use the credit.
 
2--Store credit is okay with me. I'm sure I will find something I like. I shop here a lot.
 
1--We appreciate your business, Madam.
 
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注解：
 
1.return退回 
2.receipt收据     
3.appreciate感谢    

===================================
译文：

1--我能为你效劳吗？
2--是的，我想退回这些长裤。
1--好的，你有收据吗？
2--有的，在这儿。上星期才买的。
1--为什么要退呢？
2--我本想买来配我一件衬衫的，但是它们配起来不好看。
1--我明白了。等一等，太太，对不起，这些是折扣品。
2--没错，它们是七折品。
1--对不起，折扣品是不能退货的。
2--我知道很多店都有这样的规定，但是我曾经在你们的店退过折扣品。
1--对不起，我们通常不接受的，这是规定。
2--我上个星期才买的，而且我是你们的常客。这次可以例外吗？
1--嗯，那让我和经理说说看。太太，经理说这次可以。
2--太好了，我是你们的常客，我很高兴你们可以为我破这个例。
1--再让我看一看你的收据。
2--这里。
1--我会给你一些店铺信用券，大太。你可以用这些信用券来挑你喜欢的东西。
2--给我信用券也可以。我相信会找到我喜欢的东西，我常常来这里购物。
1--谢谢惠顾，太太。