经典句型
☆I'm from the maintenance department. 我是维修部的。
☆There's something wrong with the air conditioner. 空调有点毛病。
☆The shower doesn't work. 浴室喷头坏了。
☆It is out of order, and I'll replace it with a new one. 这个坏了，我马上换一个新的。
☆I'll check and see what the problem is. 让我看看是什么毛病。
☆It's all right now. You may try it. 现在修好了，您可以试一下。
☆Some parts need to be replaced. I'll be back soon. 有几个零件要换，我去取，很快就回来。
☆The toilet doesn't flush. 马桶无法冲水。
☆The light in this room is too dim. 这房间里的灯光太暗了。
模仿对话
A：Housekeeping. May I come in?
B：Sure, come in.
A：Thank you, Miss. Have you called for service?
B：Yes, I'm afraid there's something wrong with the TV. The picture is Fuzzy.
A：May I have a look at it?
B：Here it is.
A：(Tries to fix it, but in vain.) Don't worry, Miss. I'll report to the Maintenance Department right away. It will be repaired in a few minutes.
B：Thanks a lot. By the way, the air conditioner does not work. It's so hot in this room.
A：I'll ask the electrician to check it, too.
A：客房服务。我可以进来吗?
B：当然可以，进来吧。
A：谢谢你，小姐。请问有什么需要?
B：是的，我恐怕这部电视有点问题，画面摇摆不定。
A：让我看看好吗?
B：在这里。
A：(尝试修理，但失败了。)别担心，小姐，我会立刻通知维修部，很快就会修理好的。
B：谢谢你。还有，这部空调坏了。这房间热得要死。
A：我会通知电工一并检查的。
模仿对话
A：Room attendant, could you come here, please?
B：May I help you?
A：Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking from the shower nozzle. What's wrong with it?
B：I'll call the Maintenance Department.
A：Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all of the lamps do not work.
B：Don't worry, leave it to me.
A：There's something more. The color TV in this room does not give clear pictures.
B：I see. I will send electricians here to fix them.
A：Thank you very much.
B：Don't mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes.
A：服务员，过来一下可以吗?
B：我能为您做些什么吗?
A：是的。您能到浴室来看看好吗?水箱里的水溢出来了，淋浴的喷头也在漏水。这是怎么回事?
B：我给维修部打个电话。
A：你能过来看一下床头柜电钮板吗?我想一定是出了毛病，因为几乎所有的灯都不亮了。
B：别着急，我来处理。
A：还有别的事。房间里的电视图像很不清楚。
B：我知道了。我派电工来修理。
A：非常感谢。
B：夫人，请别客气。非常抱歉给您带来不便。请稍等片刻。
模仿对话
A：Room Service. May I help you?
B：This is from Room 306. I'm afraid that the heating system doesn't work. It's very cold here.
A：Have you switched on the radiator?
B：Yes. I have switched it on for almost an hour. The room is still very cold.
A：We're terribly sorry for that. Well send our staff to fix it now. Or do you want to change your room?
B：I prefer not to move first.
A：OK. Is it convenient for us to come now?
B：Yes, please.
A：客房服务部。有什么可以为您效劳的吗?
B：这是306号房。恐怕暖气系统坏了，这里很冷。
A：你有没有开暖炉?
B：有，我已开了约1个小时，但房间依然很冷。
A：真是对不起。我们会派员工修理，你想调房吗?
B：我暂时先不调房。
A：好的。我们现在来方便吗?
B：方便。谢谢。
模仿对话
A：Maintenance Department. May I come in?
B：Come in, please.
A：Did you call us?
B：Yes. The television is not working properly.
A：What's the problem?
B：The remote control doesn't work. I turned on the television, but I can't change the channel.
A：Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.
B：That's great.
A：Is there anything else I can do for you?
B：No, thanks.
A：If you have any problems, just call us.
B：OK. Thank you.
A：维修部。我可以进来吗?
B：请进。
A：是您给我们打的电话吗?
B：是的。这个电视有些毛病。
A：有什么问题?
B：遥控器有问题。我把电视打开了，但是我无法换台。
A：让我看看。我想电池可能该换了。我换上新的。好，现在行了。
B：太好了。
A：还有什么其他问题吗?
B：没有了。
A：如果有问题，请给我们打电话。
B：好的。谢谢。
模仿对话
A：Maintenance Department. Can I help you?
B：Yes, there seems to be something wrong with the toilet.
A：We'll send someone to repair it immediately. What's your room number, please?
B：1287.
(A moment later)
A：May I come in?
B：Come in.
A：What's the trouble with the toilet?
B：The toilet doesn't flush.
A：Let me see. Oh, it's clogged... it's all right now. You may try it.
B：Yes, it's working now. Thank you.
A：You're welcome. Anything else?
B：The water tap drips all night long. I can hardly sleep.
A：I'm very sorry, Miss. Some part needs to be replaced. I will be back soon.
A：维修服务中心。需要帮忙吗?
B：是的，我房间里的马桶好像出了点毛病。
A：我们会马上派人来修的。请问你的房间号是多少?
B：1287。
(过了一会儿)
A：我可以进去吗?
B：进来。
A：马桶有什么毛病?
B：马桶冲不下去了。
A：让我看看。噢，被塞住了......现在好了，你可以试试。
B：好了，能冲下去了。谢谢你。
A：别客气。还有什么事吗?
B：水龙头整夜都在滴水。我很难入睡。
A：很抱歉，小姐。有个零件要换了，我一会儿就回来。
