服务英语·酒吧服务 黄金句
1. 对客人表示欢迎
1) Good evening, sir!
晚上好先生！
2) Welcome to our bar!
欢迎光临！
3) Thank you for your coming again!
谢谢再次光临！
4) Do you have a reservation?
您有预约吗？
5) How many pople are there in you party?
请问几位？
6) I will show you the way.
我给您带路。
7) I hope you can enjoy here!
祝您在这儿玩得开心！
2. 为客人点酒
1) Can you give me a drink list?
可以看一下酒水单吗？
2) Here is the drink list, please take your time.
这是酒水单，慢慢看。
3) We have a new menu.
我们有新的酒单。
4) What can I do for you, sir?
先生需要什么？
5) I beg your pardon. Would you please say it again?
请原谅，您能再说一遍吗？
6) Could you speak a little slower?
您可以讲慢点吗？
7) Please bring me a pot of coffee!
我想要一壶咖啡!
8) Sorry, it's sold out.
对不起这个卖完了。
9) It's too strong for you!
它对你来说太烈了！
10) Anything else?
还要其他的吗？
11) Please wait a moment!
请稍等！
12) I'll return here to take your order in a while.
一会再为您服务。
3. 问询客人要求
1) With ice or not, sir?
先生，加冰吗？
2) Black tea or green, sir?
先生，红茶还是绿茶？
3) Red wine or white?
红葡萄酒还是白葡萄酒？
4) Only mineral water?
只要矿泉水？
5) Would you like some beer?
你要啤酒吗？
6) Would you like to have cocktail or whisky on the rocks?
您喜欢鸡尾酒还是加冰威士忌？
4. 向客人推荐酒品
1) I can hardly decide what to drink. Can you suggest one for me?
我决定不了喝哪个，你能给我推荐一个吗？
2) What's your suggestion?
你的建议呢？
3) Would you like to have a try of cocktail?
你想不想尝试一下鸡尾酒？
4) So sir, would you like coffee to refresh your mind?
先生，你要来杯咖啡提提神吗？
5) Could I give you some suggestion? You should have a try of our cocktail.
我给您一些建议好吗？你可以来一杯鸡尾酒尝尝。
6) The cocktail is on sale.
这款鸡尾酒正在热卖。
7) I'd like to have a try.
来一杯试试吧。
5. 给客人上酒
1) Sorry to interrupt you.
打扰了。
2) Here you are, sir.
您的酒，先生。
3) Your wine, please.
您的酒。
4) Please enjoy your drink.
请饮用。
5) Please take your time!
请慢用！
6) Sorry to keep you waiting.
对不起，让你久等了。
7) Please feel free to tell us if you have any requirement.
有需要时再叫我。
6. 为顾客结账
1) How do you like the drink?
您觉得怎么样？
2) Do you have change?
您有零钱吗？
3) Keep your tips/change.
你的小费。
4) Do you pay by this credit card?
你用这张信用卡付账吗？
5) Please give me a receipt.
请给我开发票。
6) Please don't leave things here.
不要落下东西。
7) Would you like me to call a taxi for you?
需要我为您叫车吗？
