2-- We are faced with the problem that part of the consignment is unacceptable. We assume that damage occurred during the consignment was in your care.

1-- But we can't accept your damage claim.

2-- Why not?

1-- You didn't note the damage on the bill of lading.

2-- I see.

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注解：
 
1.exactly究竟  
2.unacceptable不能接受 
3.assume认为  

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译文：

1--最近这一批货究竟出了什么问题？

2--我们面临的问题是委托的部分货物无法接收。我们认为货物是在你方保管时受到损害的。

1--但是我们无法办理你的索赔。

2--为什么呢？

1--你没有在提货单上注明损坏情况。

2--我明白了。