If I understand you correctly, you mean the feedback led to larger orders?

如果我理解正确的话，你的意思是反馈带来了更大的订单?

Of course, it is difficult to prove a real cause and effect relationship...

当然，很难证明存在真正的因果关系…

...between the feedback and the sales.

在反馈和销售之间。

Now, you sound like you're hedging on the claims you made before.

现在，听起来与你之前做出的声明对冲。

Let me make one thing clear.

让我把事情说清楚。

I am positive informal feedback led to a better relationship with clients...

我肯定非正式的反馈促使与客户之间的关系更好。

...and I'll also mention that sales do not depend on the relationship alone,...

…而且我还会提到，销售不单独依赖于与客户的关系。

...but a good relationship certainly doesn't hurt.

…但良好的关系并没有什么损害。

I have a question, too.

我也有一个问题。

I didn't follow your organization of feedback files.

我不太理解你怎样使这些反馈系统化。

Can you repeat that for me, please?

请你帮我再重复一遍好吗?